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Personal data sheet
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personal data approved: 2024. I. 02.
Personal data
Zsuzsanna Eszter Tóth
name Zsuzsanna Eszter Tóth
name of institution
doctoral school
BME Doctoral School of Business and Management (Academic staff member)
ELTE Doctoral School of Business and Management (Core member)
(discipline) Doctoral Council
Council of the Doctoral School
the share of work in the different doctoral schools. BME Doctoral School of Business and Management 30%
ELTE Doctoral School of Business and Management 60%
ELTE  (discipline) Doctoral Council 5%
ELTE  Council of the Doctoral School 5%
accreditation statement submitted to: Eötvös Loránd University, Budapest
Contact details
phone number +36 1 411-6500
own web page
Academic title
scientific degree, title Ph.D.
year degree was obtained 2008
discipline to which degree belongs business and management
institution granting the degree Budapesti Műszaki és Gazdaságtudományi Egyetem (to be translated)
scientific degree, title Habilitation
year degree was obtained 2023
discipline to which degree belongs business and management
institution granting the degree Eötvös Loránd University
Employment
2017 - Eötvös Loránd University, Budapest
university professor or researcher
Thesis topic supervisor
number of doctoral students supervised until now 7
number of students who fulfilled course requirements 2
students who obtained their degrees:
Bálint Péter Bedzsula PhD 2023  
Vivien Surman PhD 2021  DSBM-BME
(50%) Tamás Jónás PhD 2011  DSBM-BME
completed course requirement:
Krisztián Szabó (PhD) 2015/08  DSBM-BME
Rita Csőke (PhD) 2019/08  DSBM-BME
Rita Veronika Dénes (PhD) 2017/08  DSBM-BME
present PhD students:
Ferenc Ökrös (p) (PhD) (2026/08)  
  Thesis topic proposals
Research
research area Quality management tools and methods in higher education, Measuring and evaluating service quality, Measuring and evaluating methods of intellectual capital
research field in which current research is conducted business and management
Publications
2022

 Surman Vivien, Tóth Zsuzsanna Eszter, Danó Györgyi: Defining Service Quality Attributes at Different Levels of Operation in Higher Education Institutions: How Could the Service Quality Perceptions of Students Contribute to a Better Understanding of Improvement Directions?, ZAGREB INTERNATIONAL REVIEW OF ECONOMICS AND BUSINESS 25: (S1) pp. 1-15.
type of document: Journal paper/Article
number of independent citations: 7
language: English
URL 
2021

 Tóth Zsuzsanna, Bedzsula Bálint: What constitutes quality to students in higher education?, QUALITY ASSURANCE IN EDUCATION 29: (2-3) pp. 116-134.
type of document: Journal paper/Article
number of independent citations: 2
language: English
URL 
2021

 Tóth Zsuzsanna, Bedzsula Bálint: Treating students as partners - Is it so simple?, VEZETÉSTUDOMÁNY 52: (5) pp. 38-51.
type of document: Journal paper/Article
language: English
URL 
2019

 Tóth Zsuzsanna Eszter, Jónás Tamás, Árva Gábor, Surman Vivien: Fuzzy Likert skála alkalmazásának előnyei egy felsőoktatási példán keresztül, SZIGMA 50: (1-2) pp. 59-88.
type of document: Journal paper/Article
number of independent citations: 1
language: Hungarian
URL 
2019

 Tóth Zs. E., Surman V.: Listening to the voice of students, developing a service quality measuring and evaluating framework for a special course, INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES 11: (4) pp. 455-472.
type of document: Journal paper/Article
number of independent citations: 18
language: English
URL 
2019

 Surman Vivien, Tóth Zsuzsanna Eszter: Investigating Service Quality Issues in Higher Educational Context, ZAGREB INTERNATIONAL REVIEW OF ECONOMICS AND BUSINESS 22: (SCI 2) pp. 11-37.
type of document: Journal paper/Article
number of independent citations: 2
language: English
URL 
2019

 Dombi József, Jónás Tamás, Tóth Zsuzsanna Eszter, Árva Gábor: The Omega Probability Distribution and its Applications in Reliability Theory, QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL 35: (2) pp. 600-626.
type of document: Journal paper/Article
number of independent citations: 26
language: English
URL 
2019

 Tóth Zsuzsanna Eszter, Jónás Tamás, Dénes Rita Veronika: Applying flexible fuzzy numbers for evaluating service features in healthcare - Patients and employees in the focus, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 30: (1) pp. 240-254.
type of document: Journal paper/Article
number of independent citations: 8
language: English
URL 
2018

 Tamás Jónás, Zsuzsanna Eszter Tóth, Gábor Árva: Applying a Fuzzy Questionnaire in a Peer Review Process, TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 29: (9-10) pp. 1228-1245.
type of document: Journal paper/Article
number of independent citations: 9
language: English
URL 
2018

 József Dombi, Tamás Jónás, Zsuzsanna Eszter Tóth: Modeling and Long-term Forecasting Demand in Spare Parts Logistics Businesses, INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS 201: pp. 1-17.
type of document: Journal paper/Article
number of independent citations: 25
language: English
URL 
Number of independent citations to these publications:98 
Scientometric data
list of publications and citations
number of scientific publications that meet accreditation criteria:
132
number of scientific publications:
132
monographs and professional books:
4
monographs/books in which chapters/sections were contributed:
12 
scientific publications published abroad that meet the accreditation criteria:
58
publications not in Hungarian, published in Hungary, meeting the accreditation criteria:
26
number of independent citations to scientific publications and creative works:
336


2024. IV. 17.
ODT ülés
Az ODT következő ülésére 2024. június 14-én, pénteken 10.00 órakor kerül sor a Semmelweis Egyetem Szenátusi termében (Bp. Üllői út 26. I. emelet).
 
All rights reserved © 2007, Hungarian Doctoral Council. Doctoral Council registration number at commissioner for data protection: 02003/0001. Program version: 2.2358 ( 2017. X. 31. )