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personal data approved: 2024. I. 22.
Personal data
name Zsófia Kenesei
name of institution
doctoral school
BCE Doctoral School of Business and Management (Core member)
Council of the Doctoral School
the share of work in the different doctoral schools. BCE Doctoral School of Business and Management 100%
accreditation statement submitted to: Corvinus University of Budapest
Contact details
E-mail address zsofia.keneseiuni-corvinus.hu
phone number +36 1 482-5039
own web page
Academic title
scientific degree, title Ph.D.
year degree was obtained 2000
discipline to which degree belongs business and management
institution granting the degree Budapesti Közgazdaságtudományi Egyetem (to be translated)
Employment
1996 - Corvinus University of Budapest
university professor or researcher
Thesis topic supervisor
number of doctoral students supervised until now 7
number of students who fulfilled course requirements 2
students who obtained their degrees:
Zsófia Hajnalka Cserdi PhD 2023  DSBM-CUB
László Kökény PhD 2022  DSBM-CUB
Mária Bernschütz PhD 2012  DSBM-CUB

completed course requirement:
László Kökény (PhD) 2021/08  DSBM-CUB
present PhD students:
Marianna Hadadiné Jászay (PhD) (2027/08)  DSBM-CUB
Ágnes Halász (PhD) (2025/08)  DSBM-CUB
Viola Horváth (PhD) (2024/08)  DSBM-CUB
  Thesis topic proposals
Research
research area Services marketing, self-service technologies and AI in services, service innovations
research field in which current research is conducted business and management
Publications
2022

Kökény László, Kenesei Zsófia, Neszveda Gábor: Impact of COVID-19 on different business models of European airlines, CURRENT ISSUES IN TOURISM 25: (3) pp. 458-474.
type of document: Journal paper/Article
number of independent citations: 6
language: English
URL 
2022

Gelei Andrea, Kenesei Zsófia: Leveraging the potential of a technologically heterogeneous suppliers – a dynamic approach, JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT Early Access
type of document: Journal paper/Article
language: English
URL 
2022

Kenesei Zsófia, Ásványi Katalin, Kökény László, Jászberényi Melinda, Miskolczi Márk, Gyulavári Tamás, Syahrivar Jhanghiz: Trust and perceived risk: How different manifestations affect the adoption of autonomous vehicles, TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE 164: pp. 379-393.
type of document: Journal paper/Article
language: English
URL 
2021

Cserdi Zsofia, Kenesei Zsofia: Attitudes to forced adoption of new technologies in public transportation services, RESEARCH IN TRANSPORTATION BUSINESS AND MANAGEMENT 41: 100611
type of document: Journal paper/Article
number of independent citations: 4
language: English
URL 
2020

Kenesei Zsofia, Bali Zsofia: Overcompensation as a service recovery strategy: the financial aspect of customers’ extra effort, SERVICE BUSINESS 14: (2) pp. 187-216.
type of document: Journal paper/Article
number of independent citations: 3
language: English
URL 
2017

Kenesei Zsófia, Stier Zsófia: Managing communication and cultural barriers in intercultural service encounters: Strategies from both sides of the counter, JOURNAL OF VACATION MARKETING: AN INTERNATIONAL JOURNAL FOR THE TOURISM AND HOSPITALITY INDUSTRIES 23: (4) pp. 307-321.
type of document: Journal paper/Article
number of independent citations: 17
language: English
URL 
2017

Kenesei Zsófia: A vevői elégedettség mérésének lehetőségei többdimenziós szemléletben, STATISZTIKAI SZEMLE 95: (1) pp. 29-50.
type of document: Journal paper/Article
number of independent citations: 1
language: Hungarian
URL 
2017

Kenesei Zsófia, Seprődi Patrícia: Service experience design, avagy a szolgáltatások tervezésének új kihívásai, VEZETÉSTUDOMÁNY 48: (2) pp. 53-66.
type of document: Journal paper/Article
number of independent citations: 9
language: Hungarian
2014

Kenesei Zsófia, Kolos Krisztina: Szolgáltatásmarketing és -menedzsment <Átd. kiad.>, Alinea Kiadó
type of document: Book/Monography
number of independent citations: 13
language: Hungarian
2003

Kenesei Z, Todd S: The use of price in the purchase decision, JOURNAL OF EMPIRICAL GENERALISATIONS IN MARKETING SCIENCE 8: pp. 1-22.
type of document: Journal paper/Article
number of independent citations: 46
language: English
URL 
Number of independent citations to these publications:99 
Scientometric data
list of publications and citations
number of scientific publications that meet accreditation criteria:
188
number of scientific publications:
174
monographs and professional books:
5
monographs/books in which chapters/sections were contributed:
4 
scientific publications published abroad that meet the accreditation criteria:
55
publications not in Hungarian, published in Hungary, meeting the accreditation criteria:
15
number of independent citations to scientific publications and creative works:
637


2024. IV. 17.
ODT ülés
Az ODT következő ülésére 2024. június 14-én, pénteken 10.00 órakor kerül sor a Semmelweis Egyetem Szenátusi termében (Bp. Üllői út 26. I. emelet).

 
All rights reserved © 2007, Hungarian Doctoral Council. Doctoral Council registration number at commissioner for data protection: 02003/0001. Program version: 2.2358 ( 2017. X. 31. )