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personal data approved: 2023. XII. 22.
Personal data
Vivien Surman
name Vivien Surman
name of institution
doctoral school
BME Doctoral School of Business and Management (Announcer of research topic)
the share of work in the different doctoral schools. BME Doctoral School of Business and Management 100%
accreditation statement submitted to: Budapest University of Technology and Economics
Contact details
phone number +36 1 463-2459
Academic title
scientific degree, title Ph.D.
year degree was obtained 2021
discipline to which degree belongs business and management
institution granting the degree Budapest University of Technology and Economics
Employment
2018 - Budapest University of Technology and Economics
university professor or researcher
Thesis topic supervisor
number of doctoral students supervised until now
number of students who fulfilled course requirements
students who obtained their degrees:
  Thesis topic proposals
Research
research area Quality management, measurement and evaluation of service quality, management of organizational and business processes
research field in which current research is conducted business and management
Publications
2023

Surman Vivien, Böcskei Elvira: The SDG relevance-presence map of Hungarian SMEs - the relationship between the SDGs and the three pillar model, CLEANER ENVIRONMENTAL SYSTEMS 11: 100144
type of document: Journal paper/Article
number of independent citations: 1
language: English
URL 
2023

Szemere Dorottya, Iványi Tamás, Surman Vivien: Exploring Electric Scooter Regulations and User Perspectives: A Comprehensive Study in Hungary, CASE STUDIES ON TRANSPORT POLICY p. 101135.
type of document: Journal paper/Article
language: English
URL 
2023

Surman Vivien, Böcskei Elvira: Fenntarthatóság a magyar kis- és középvállalati szektorban, VEZETÉSTUDOMÁNY 54: (10) pp. 15-28.
type of document: Journal paper/Article
language: Hungarian
URL 
2022

Böcskei Elvira, Surman Vivien, Vértesy László: Körforgásos gazdaság és hulladékgazdálkodás: építési-bontási hulladékok, MAGYAR TUDOMÁNY 183: (6) pp. 789-798.
type of document: Journal paper/Article
language: Hungarian
URL 
2022

Surman Vivien, Tóth Zsuzsanna Eszter, Danó Györgyi: Defining Service Quality Attributes at Different Levels of Operation in Higher Education Institutions: How Could the Service Quality Perceptions of Students Contribute to a Better Understanding of Improvement Directions?, ZAGREB INTERNATIONAL REVIEW OF ECONOMICS AND BUSINESS 25: (S1) pp. 1-15.
type of document: Journal paper/Article
number of independent citations: 7
language: English
URL 
2021

Tóth Zsuzsanna Eszter, Surman Vivien: A szolgáltatásminőség mérésének és értékelésének gyakorlata a felsőoktatásban, VEZETÉSTUDOMÁNY 52: (11) pp. 28-44.
type of document: Journal paper/Article
number of independent citations: 2
language: Hungarian
URL 
2020

Surman Vivien, Szabó Tibor: A minőség biztosításának kihívásai a magyar felsőoktatásban, VEZETÉSTUDOMÁNY 51: (Különszám) pp. 101-113.
type of document: Journal paper/Article
number of independent citations: 4
language: Hungarian
URL 
2019

Surman Vivien, Tóth Zsuzsanna Eszter: Developing a Service Quality Framework for a Special Type of Course, PERIODICA POLYTECHNICA SOCIAL AND MANAGEMENT SCIENCES 27: (1) pp. 66-86.
type of document: Journal paper/Article
number of independent citations: 6
language: English
URL 
2019

Tóth Zs. E., Surman V.: Listening to the voice of students, developing a service quality measuring and evaluating framework for a special course, INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES 11: (4) pp. 455-472.
type of document: Journal paper/Article
number of independent citations: 18
language: English
URL 
2019

Surman Vivien, Tóth Zsuzsanna Eszter: Investigating Service Quality Issues in Higher Educational Context, ZAGREB INTERNATIONAL REVIEW OF ECONOMICS AND BUSINESS 22: (SCI 2) pp. 11-37.
type of document: Journal paper/Article
number of independent citations: 2
language: English
URL 
Number of independent citations to these publications:40 
Scientometric data
list of publications and citations
number of scientific publications that meet accreditation criteria:
43
number of scientific publications:
43
monographs and professional books:
0
monographs/books in which chapters/sections were contributed:
0 
scientific publications published abroad that meet the accreditation criteria:
23
publications not in Hungarian, published in Hungary, meeting the accreditation criteria:
6
number of independent citations to scientific publications and creative works:
48
Supervision
thesis supervisor Zsuzsanna Eszter Tóth
one supervisor or with co-supervisor individual
degree PhD
starting of doctoral studies 2016
date of final certificate (year,month) 2020/08
year in which degree was obtained 2021
diszertáció Doi/handle link (thesis, statements)
data of the public discussion defense


2024. IV. 17.
ODT ülés
Az ODT következő ülésére 2024. június 14-én, pénteken 10.00 órakor kerül sor a Semmelweis Egyetem Szenátusi termében (Bp. Üllői út 26. I. emelet).

 
All rights reserved © 2007, Hungarian Doctoral Council. Doctoral Council registration number at commissioner for data protection: 02003/0001. Program version: 2.2358 ( 2017. X. 31. )